Support

Get support for your ECX RC products

In addition to the service information available in the owner's manual, you can contact the designated Product Support staff for your category of product.

Email productsupport@horizonhobby.com or US residents may call us toll-free between 8 a.m. and 7p.m. CST, Monday through Friday at 877.504.0233

Product Registration

ECX RC wants to ensure that you get maximum enjoyment from your ECX RC products. We strongly encourage you to register your product using the online Product Registration tool so we can notify you when there are service bulletins, new option parts, or updates available for your product.

Online Resources

Manuals, Parts Explosions, Set-up Sheets and any related product addendums are available online for your convenience. These can be found by selecting the link below. These items can also be found using the Resource tab on the product page for each item.

Manuals, Parts Explosions and addendums

Repairs

Submit a new product repair or inspection request or check your current repair request status through Horizon Hobby's Service Center. This service is currently provided for US and Canadian customers only.